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CUSTOMER CARE / GRaDE EAR

Terms of Use

Products and orders

Product descriptions and images help you choose the open-ear wireless headphones. Review the selected configuration and included components before ordering. Prices are in US dollars and orders are subject to availability and acceptance. If an order cannot be fulfilled, we will contact you and refund applicable payments.

Payments and delivery

PayPal is available at checkout. Shipping, delivery estimates and returns are explained in our policies. Please provide accurate contact and delivery information.

Product use

Follow the instructions supplied with your selected product. Use the product only for its intended purpose and contact us if you have a question about its setup or care.

Website use

Use this site lawfully. We may update product information and these terms. Nothing in these terms limits consumer rights that cannot be excluded under applicable law.

Before you use your product

Are both options suitable for swimming? The Black Version is not intended for swimming and has no memory-card slot according to its product image. Review the selected version before ordering.

Questions about an order

If you notice a mistake or want to ask about a change, contact our team promptly with the order number. We will explain what is possible based on the order’s status.

Choosing and using this product

Select the correct version, follow its pairing or storage instructions and fit the frame as directed. Do not use the Black Version for swimming.

Product features and included components can vary by selection. Review the chosen option and ask us about an important compatibility or accessory question before placing the order.

Questions about these terms

Contact us using the details on our Contact Us page if you need help understanding an order, product information, delivery or return request.

Contact

GRaDE EAR
Address: 1302 dupont ave,pascagoula,MS,US 39567
Tel: +1 228-218-3808
Email: [email protected]